Client request
What the client needed.
The client needed a complete platform from scratch to coordinate telematics-equipment installations. It had to support direct customer bookings, enterprise multi-vehicle workflows, technician assignment and scheduling, dedicated iOS and Android apps for technicians and customers, and secure payment flows for connected service providers.
Our approach
What we did.
We designed and delivered the entire TechsBook ecosystem: centralized Laravel services and APIs, Direct Booking, web-based operations tools, enterprise coordination workflows, native mobile applications for both user groups, and Stripe / Stripe Connect payment infrastructure.
Delivered
Useful from day one.
- Centralized Laravel backend and REST APIs
- Direct Booking for individual installation requests
- Enterprise and multi-vehicle installation workflows
- Native iOS and Android apps for technicians
- Native iOS and Android apps for customers
- Booking lifecycle, scheduling, and technician assignment management
- Vue.js and React management interfaces
- Stripe and Stripe Connect payment integration
- Customer, vehicle, technician, and service-data management
- Cross-application workflow synchronization
Technology
Built with.
PHPLaravelVue.jsReactSwiftKotlinStripeStripe ConnectREST API
Booking ecosystem
From installation request to completed service.
The platform centralizes customer, vehicle, appointment, technician, and service information so installation requests can move through a structured operational lifecycle.
- End-to-end platform architecture and shared backend services
- Centralized records for customers, technicians, vehicles, and appointments
- Booking lifecycle and installation-workflow management
- Technician assignment and scheduling logic
- Operational administration and coordination tools
- REST APIs connecting every web and mobile application
Direct and enterprise booking
Different booking paths for individuals and fleets.
Direct Booking makes service requests simple for individual customers, while enterprise workflows organize complex installation requirements across multiple vehicles.
- Online selection of installation services and equipment requirements
- Vehicle, customer, location, and appointment information collection
- Responsive booking interfaces and booking-status tracking
- Booking requests connected to scheduling and operational workflows
- Enterprise installation requests for business customers
- Multi-vehicle coordination and centralized service visibility
Native field and customer apps
Purpose-built mobile workflows for both sides of the service.
Separate native applications give technicians the information to perform field work and give customers direct visibility into their requests and appointments.
- Swift iOS and Kotlin Android technician applications
- Assigned jobs, customer details, vehicle data, and service requirements
- Technician schedules, job-status updates, and completion workflows
- Swift iOS and Kotlin Android customer applications
- Customer account, booking, appointment, and service-information access
- Shared backend synchronization for consistent service status
Operations and payments
Service coordination backed by financial infrastructure.
Web administration and payment services make bookings actionable for internal teams while supporting online transactions and provider-related payment flows.
- Vue.js and React interfaces for bookings, technicians, and customers
- Installation scheduling and operational-data visibility
- Stripe checkout and payment-status tracking
- Stripe Connect workflows for technicians and service providers
- Payment records tied directly to bookings and service operations
- Centralized financial and operational workflow management
